Help using the website.
THS aims to make its information, inquiry pathways and AI assistance usable by people with disabilities. If a page, form, video or assistant presents a barrier, contact us by phone or email. Tell us the page, the task you were trying to complete and the type of difficulty. Include your preferred contact method if you want a reply.
Alternative access.
You can call THS or email an inquiry if you cannot use an online feature. Do not include passwords, payment details or sensitive documents in the initial request. The team can discuss the appropriate next step for sharing information.
Evaluation standard.
The release review uses WCAG 2.2 Level AA criteria, including keyboard operation, visible focus, text alternatives, meaningful labels, error feedback, contrast, reflow and media alternatives. Automated checks are combined with manual testing of the actual inquiry journey.
Current evaluation status.
Accessibility testing is not complete, and THS does not claim WCAG conformance. Embedded forms and other third-party features may present barriers. Contact THS by phone or email if you need assistance completing a task.
Harper
Ellis
Avery
Rowan
Morgan