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THS information

Privacy policy.

Understand what you share, how an inquiry reaches our team and how to contact THS about privacy.

For privacy questions or requests, contact admin@truckingandhotshotservices.com.

Information you choose to provide.

When you contact THS, you may provide your name, business contact details, business stage, equipment or operating information, service interests and inquiry details. Provide only the information needed to explain your request. Do not send passwords, payment-card details, Social Security numbers or confidential client records through website forms or AI chat.

Member accounts and company profiles.

When free registration is available, THS stores your individual account, company name, contact name, email, state or territory, optional USDOT number, service interest and onboarding acknowledgments in the website's WordPress database. These records support account administration and service discussions. Password setup and recovery use account emails; keep those links private. A profile is self-reported and does not verify company ownership or grant access to client records.

THS uses request controls to limit misuse. Membership does not require marketing consent. Contact the privacy address below to request correction or deletion of your account information; THS will verify the request and explain any records that must be retained for an existing engagement.

AI assistance and human follow-up.

Ask THS and Ask About Dispatch are AI assistants. Your questions and the recent conversation context are processed to generate a response. AI responses can contain errors. Use the human-follow-up pathway when you need THS to review your circumstances.

You can review and edit conversation context before choosing to add it to an inquiry. Choosing to share context is separate from completing and submitting the form. Check Inquiry details before submitting. Clearing the on-page chat clears that conversation from the current interface; it does not by itself delete information already submitted to THS or retained by a service provider.

Why information is used.

Inquiry information supports answering your request, evaluating service fit, assigning follow-up, maintaining the related business record and protecting the website from misuse. A submitted inquiry does not enroll you in an engagement. Any separate marketing choice should be made through the applicable form control.

Service providers and website activity.

The website uses WordPress on Hostinger. HubSpot supports embedded inquiry forms and customer-relationship records. AI requests are processed through the OpenAI API. These services may process technical information needed to operate their features, such as browser, device, request and interaction information. External links lead to services governed by their own policies.

Optional Google Analytics loads after you choose Allow analytics. You can change that choice using Analytics preferences in the footer. These events describe page navigation, calls, video use and inquiry actions; they exclude AI message text and inquiry contents. This choice controls Google Analytics only. Embedded forms and other service providers may process technical information independently of your Google Analytics choice.

Retention and requests.

Contact THS to ask about information associated with your inquiry, request a correction, or raise a deletion or privacy request. THS may need enough information to verify the request and identify the relevant record.

Contact and changes.

Send privacy questions to the contact shown here. Use a brief description of your request and avoid including sensitive documents in the initial message. Ask THS about the handling and retention of information associated with your request before sending sensitive records.

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Chat & help
How can we help?Ask THS AI Automated answersChat with our team Leave a message when we’re awayRequest follow-upCall 800-884-8520

Keep confidential records out of chat.