A signed POD is missing.
The load record shows the missing document and the person responsible for requesting it.
Next: request the POD← THS servicesThe load is delivered.
TMS management support
The load is delivered.
Get the paperwork ready for billing.
THS helps maintain load records, follow up on missing documents and prepare billing packets in your approved transportation management system (TMS). See what is ready, what is missing and who needs to act. Setup, software and ongoing work are agreed before service starts.
Free service inquiry. Written scope and fees before you commit.
From delivery to a billing packet.
Keep the office work moving.
Put the packet together.
Match the rate confirmation, delivery record and required supporting documents to the load.
Next: check the packetMake the next action clear.
Present the prepared packet and unresolved items to the person authorized to approve release.
Next: designated approvalWant THS to handle this kind of work?
Start with a complimentary 15-minute Carrier Fit Call.
Morgan · THS service role
Books & Business Systems
Explain the records, billing, bookkeeping or TMS work your business needs handled.
Request TMS supportThese names identify THS service roles, not individual people. THS confirms your human contact when the request is assigned.
What your engagement can include
- Company and TMS workspace identification, named-user access coordination and an agreed activation checklist
- Customer, equipment and load-record setup or maintenance
- Rate confirmation, bill of lading and proof-of-delivery checks
- Missing-document follow-up and billing-packet preparation
- Load-to-billing status and an unresolved-item register
Your TMS scope identifies the load records and billing handoffs THS will manage. Dispatch and bookkeeping can be added under their own agreed scopes. Your company retains carrier decisions and payment approvals. Software access, migration, subscriptions and accounting connections are confirmed during onboarding.
Getting your TMS work started
1. Share your workload
Tell us your current TMS, truck and driver counts, monthly completed loads, factoring arrangements and the tasks you want THS to handle.
2. Agree the scope and fee
Your proposal identifies the deliverables, setup work, recurring fee, software costs, responsibilities and start conditions. Existing clients can identify their current agreement so additional work can be scoped correctly.
3. Confirm access and start date
Once scope and availability are confirmed, review the agreement and payment instructions supplied by THS. System access and the service start date follow the agreed onboarding requirements.
Need the load records and the books handled together?
Ask for a combined Accounting and TMS scope, with one agreed document handoff, billing process and reporting schedule.
Discuss combined TMS & Accounting supportYour company. Your TMS. A clear activation path.
THS Access identifies the company and TMS workspace assigned to your account, your support owner and whether access is ready. Complete the agreed access and first-load handoff checks before work begins.
Use your assigned workspace for service access. Software licenses and accounting connections must be confirmed during onboarding.
Ready to put the work in motion?
Start with basic business details. If you have already agreed a scope with THS, call to finalize your agreement, payment instructions and start date.
Full engagement steps and onboarding questions
From your first question to the work getting done
A clear scope. A confident start.
Know what you are choosing, what you will pay and what happens next.
View the six steps from inquiry to activation
- 1
Choose your support
Just ask, learn more, then tell us which service fits. A free inquiry starts a conversation; it does not place an order.
- 2
Confirm the scope
THS reviews your entity, workload, records and delivery capacity. Your proposal identifies deliverables, exclusions, setup, recurring fees and responsibilities.
- 3
Review and sign
Review the named parties, billing schedule, renewal, cancellation and start conditions. Sign the issued agreement; THS confirms execution.
- 4
Complete agreed payment
Use the payment instructions issued for your agreement. THS verifies receipt and any payment conditions before confirming readiness.
- 5
Prepare your workspace
Confirm authorized users, requested records and delegated system access. Receive the approved secure destination for confidential documents.
- 6
Confirm your start
THS confirms the delivery owner, outstanding requirements, first milestone and agreed start date. Registration or payment alone does not activate service.
This explains the process, not your account status. Your issued agreement controls the actual sequence and service conditions.
What do I need before onboarding?
Start with your legal business name, authorized contact, service needs, workload and existing agreement reference. Accounting clients identify accounts and reporting periods; TMS clients identify systems and load volume. Dispatch and owner-operator applicants complete their applicable registration. THS then issues a service-specific document checklist.
When will I be charged?
Asking a question, selecting a package and submitting an inquiry do not charge you. Your written scope and issued payment instructions establish the amount and due date. Fees are established after workload and eligibility review. Do not send card or bank details through Ask THS or an inquiry form.
What happens if something is missing?
THS identifies the missing item, responsible person and next step. Access, document approval, payment receipt and agreement completion are separate checks. Ask for help with an existing engagement rather than submitting another purchase request.
Is a free service inquiry the same as a paid review?
A free service inquiry helps THS assess service fit. A paid business review has a defined scope and fee. Neither activates a recurring engagement. The written agreement names the delivery owner and describes the records handoff.
Follow the paperwork through collection.
Check the delivery-to-collection handoff, then read the complimentary trucking and hotshot business book. Request a written accounting or TMS scope for the work you need handled.