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Trucking • Hotshot • Trucking Services

Ask your trucking question.
Find your next step.

Use THS AI to explore trucking business, dispatch, bookkeeping and TMS questions. For work specific to your business, request human follow-up. AI guidance does not book a service or replace a review of your records.

THS provides consulting and administrative support. THS is not a motor carrier.

Learn More — Trucking Guides

Search reviewed THS information. For advice specific to your business, request human follow-up.

What would you like to know about THS?

AI responses may contain errors. Confirm business-specific details with THS.

Your question is processed by the THS AI assistant. Do not include passwords, payment details, Social Security numbers or confidential records. Privacy information

Human support

Turn your question into a next step.

Call THS: 800-884-8520 Email THS about my question Get Help — Talk to THS

Use the inquiry form, call 800-884-8520 or email THS to request human follow-up. If the form does not confirm success, use the phone or email option. Human follow-up hours: Monday–Friday, 8 a.m.–8 p.m.; Saturday, 9 a.m.–3 p.m.; Sunday closed. All hours are Central Time (America/Chicago). AI chat does not book an appointment or start an engagement.

You choose whether to bring conversation context to human follow-up. Review and edit it, select the sharing checkbox, then choose Add reviewed context in the inquiry. Review the form before submitting. Adding context alone does not submit an inquiry.

Practical answers

What THS helps you do.
What stays in your control.

Find the support, understand the responsibilities and choose your next step. Open a question for a short answer, or describe your situation to Ask THS above.

Choosing support

What does THS do?

THS helps trucking businesses turn scattered paperwork and unanswered questions into organized records, assigned responsibilities and practical next steps. Support covers launch planning, administration, bookkeeping, TMS, recruiting and optional dispatch. Tell us what is slowing your business down so we can identify the right service. THS is not a motor carrier.

Can I speak with THS before buying a truck or trailer?

Yes. A planning review can help you examine equipment, operating area and budget assumptions before committing money. Bring the proposed truck and trailer details, your business stage and the work you intend to pursue. Request the appropriate review before purchasing; THS does not guarantee financing, insurance, freight or profitability.

Do I need a full package for one problem?

No. A defined problem may need a focused assignment rather than continuing support. Describe the issue, the records available and the result you need. THS can then assess whether a narrow quote fits. The proposal identifies deliverables, your responsibilities, THS fees and outside charges before you commit.

What do the sample deliverables show?

They show how THS can structure the work: a launch action register, a responsibility map and a fleet scenario brief. Use them to assess whether that approach fits your needs. They are illustrative examples, not client results or earnings forecasts. Your proposal identifies the deliverables included in your engagement.

What is free and what requires a paid engagement?

You can explore published guidance, use available free tools and submit a service inquiry without buying a plan. An initial service-fit discussion helps identify the appropriate next step. Detailed advice, record review and implementation require the applicable paid scope. Selecting a plan does not charge you or activate service.

How the work is delivered

Can THS help with an IRP plates question?

Yes. THS can help identify missing records and organize the administrative steps for your IRP issue. Start with your base jurisdiction, affected units and any notice or deadline. Filing work requires the appropriate provider authority and your authorization. The issuing agency decides approval and timing; THS does not issue plates.

Can THS help recover authority or platform access?

THS can organize notices, account history and missing evidence into a clear correction plan. That gives you a record of what needs attention and which organization must respond. Start with the notice and deadline. The agency or platform decides reinstatement; THS cannot guarantee restored access or an approval date.

What do I receive with ongoing administrative support?

Your agreed support may include a renewal calendar, missing-record list, responsibility schedule and status reports, so you can see what is outstanding and who handles it. THS coordinates the assigned follow-up; you provide accurate records and required decisions. Added trucks, entities or historical cleanup may require an updated scope.

Is dispatch included with consulting?

No. Dispatch is a separate, optional service. THS first reviews your equipment, lanes, documents and expectations to define the support needed. The carrier keeps control of load acceptance, safety and operating decisions. Ask for a dispatch scope; no service guarantees loads, rates, utilization, revenue, broker approval or payment.

What happens when the work expands?

THS should identify the additional work, why it is needed and any proposed fee or timing change before you authorize it. New trucks, extra entities or missing historical records can change the workload. Ask for an updated written scope so the original assignment and the added work remain clear.

Accounting, TMS and information

What does bookkeeping support help me understand?

Bookkeeping support helps organize what came in, what went out and what still needs attention. Depending on your plan, work may include transaction coding, reconciliation, invoice tracking and monthly reports. Start with your truck count, financial accounts and record condition. Tax filings and CPA assurance require a separate qualified scope.

What does TMS administration help with?

TMS administration helps organize load records, required documents and billing packets so missing paperwork is easier to identify and follow up. Bring your current workflow, software and workload to the discussion. Setup, migration and integrations must be confirmed in scope; administration does not guarantee payment or include dispatch execution.

Why combine bookkeeping and TMS support?

Combining them can connect load-document follow-up with invoice tracking and financial reconciliation, making gaps easier to trace across the workflow. THS assesses your systems, record quality and workload before proposing support. Compare the combined plan with separate services; software access, migration and custom integrations are included only when expressly stated.

Who approves payments and business decisions?

You retain approval of payments, payroll, credit and operating decisions. THS can prepare records, track outstanding items and explain exceptions within the agreed assignment, giving you better information for those decisions. Confirm who prepares, reviews and approves each task during setup. The AI assistant cannot authorize transactions or change private records.

What can I rely on Ask THS to do?

Ask THS helps you understand reviewed service information, compare support options and prepare a useful question for the team. It cannot inspect your private records, approve transactions, book service or confirm your eligibility. Treat its answer as a starting point; request human review before acting on business-specific advice.

Getting started and staying in control

What happens after I submit an inquiry?

Your inquiry gives THS the starting information to assess your need and propose a next step. Include the service, business stage and deadline, if any. Confirm that the form reports success; otherwise use the phone or email option. An inquiry does not book an appointment, create an agreement or start paid work.

Can I share my Ask THS discussion with a person?

Yes. Sharing context can help you avoid explaining the same issue again. Choose human follow-up, review and edit the proposed context, then approve what goes into your inquiry. Submit the inquiry separately. Only include information you want THS to receive; keep passwords and confidential records out of the chat.

When does work start after I sign an agreement?

Signing records your acceptance; the agreement sets the conditions for work to begin. These may include funding, required records and authorization. Confirm your assigned contact, first deliverable and start conditions with THS. A signature, inquiry or AI conversation alone should not be treated as confirmation that service is active.

How do drivers and owner-operators get started?

Choose the driver or owner-operator application that matches your situation. Your experience, equipment and preferred work help THS assess the appropriate recruiting next step. The carrier controls qualification and acceptance; an application does not promise placement, loads or earnings. Already applied? Request access help with your reference instead of applying again.

What should I expect from client access and onboarding?

The dashboard is intended to organize the services, records and next steps assigned to your account. Access depends on your engagement and confirmed permissions. Use Client dashboard or request access assistance. Account existence does not activate every service; confirm your available features and private document-submission method with THS before sending sensitive records.