Is a hotshot dispatcher worth the fee?

A percentage alone does not tell you whether dispatch support fits your operation. Compare the written scope with the tasks you need handled and the time you can realistically commit.

Seven questions before you choose

1. Which equipment types and lanes are supported?
2. Who approves a load before a commitment is made?
3. Who checks deadhead, appointments and equipment requirements?
4. Who manages rate confirmations and delivery paperwork?
5. Who handles changes and after-hours issues?
6. What payment base determines the fee, and what extra charges apply?
7. How can either party end the service?

Run the numbers in context

An illustrative 8% fee on a $2,500 fee base is $200. This is not a THS quote. Add fuel for all miles and other costs before deciding what remains. A higher gross payment does not necessarily mean a better operating result.

Define the handoffs

Follow one load from approval through delivery and invoicing. Assign an owner to each step. A written responsibility list makes gaps easier to resolve before an appointment or document is missed.

THS is a consulting and administrative-services business, not a motor carrier. Dispatch support is separately agreed under the client carrier’s authority. Freight and earnings are not guaranteed.